1. Make it brief .
2. Respond promptly.
3. Don’t forward chain letters and jokes. It clogs up someone’s mailbox.
4. Don’t expect privacy at your work email.
5. Don’t send forwards unless you cut/paste everyone out of the previous email.
6. Don’t answer a phone call with an email.
7. Use BCC if you send out a mass email.
8. Don’t snoop through your loved one’s email account.
9. Never check your email at the dinner table or when you are with others.
10. Never send an email for a group thank you or condolence.
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